Shipping

At  Kor.Le. Kour we strive to provide reliable and efficient shipping services for our customers in Ghana. We partner with Swifty   to ensure your orders are delivered safely and promptly. Please review the following information regarding our shipping policy:

  • Standard Flat Rate Shipping: The cost for shipping within Ghana is  for 30ghc to 70ghc depending  on location  
  • International Shipping Rate: If you are placing an order from outside Ghana, the international shipping rate is $30 per packages under 1.5kg 

Returns Policy 

  • Returned items must be in their original condition with tags attached. Worn merchandise will not be accepted.
  • Please note that return shipping costs to our studio are the responsibility of the customer.
  • Once we receive your return, please allow 15 business days for processing. Upon processing, you will receive an online store credit code 

Welcome to Korlekour.com’s Help and Info Page. We are dedicated to providing you with the best possible online shopping experience. Please find below some frequently asked questions that may assist you in navigating our new website.

Ordering and Payment

Q: How do I place an order?

A: You can place an order on our website by selecting the product you want, adding it to your cart, and following the checkout process.

Q: What payment methods do you accept?

A: We accept payments through major credit cards such as Visa, MasterCard, 

Q: Is it safe to use my credit card on your website?

A: Yes. We use industry-standard encryption to ensure the security of your personal and payment information.

Shipping and Delivery

Q: How much does shipping cost?

A: We offer various shipping options with varying costs depending on your location and the weight of your order. You can find shipping rates during the checkout process.

Q: How long will it take to receive my order?

A: Delivery times vary depending on your location and the shipping option you select during checkout. We typically process orders within 1-3 business days, and delivery can take between 5-7 business days, depending odestination.

Returns and Exchanges

Q: What is your return policy?

A: We accept returns of unused and unworn items within 14 days of delivery. 

Q: How do I initiate a return or exchange?

A: Please contact us on info@korlekour.com to initiate a return or exchange.

Contact Us

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team at  info@korlekour.com 

Thank you for choosing Korlekour.com. We appreciate your business and look forward to providing you with exceptional service.

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